Privacy Policy

Information you give us:

• Contact details such as name, email address, and phone number.
• Health information you choose to share in the health assessment or forms, such as age, sex, symptoms, medical history, medications, supplements, lifestyle, nutrition, hormone-related information, and health goals.
• Messages you send through our contact or booking forms, or through the virtual receptionist on this website.

Information collected automatically: basic technical data such as browser type, device information, pages visited, and approximate usage statistics. We use this to operate and improve the website.

• To respond to your inquiry, schedule a discovery call or consultation, and coordinate care.
• To generate the educational results shown at the end of the online health assessment.
• To send appointment-related and service communications, including text messages if you have consented (see our SMS/Text Consent terms).
• To operate, secure, and improve this website and our services.
• To comply with legal obligations.

The health assessment is an educational screening tool. It does not diagnose any condition, does not create a provider-patient relationship, and is not a substitute for an evaluation by a licensed clinician.

Your answers are sent securely to our practice and are processed by a third-party artificial intelligence service under contract with us to produce your summary. The practice uses your responses to follow up with you and to prepare for any consultation you request.

Please do not use the assessment or any website form for urgent medical needs. If you are experiencing a medical emergency, call 911.

We do not sell your personal information, and we do not share health information for advertising.

We share information only with service providers that help us operate the practice and this website (for example, website hosting, secure email notification, scheduling and virtual-receptionist services, payment processing, and AI processing for the assessment). Where these providers handle protected health information, we require appropriate agreements, including business associate agreements where HIPAA requires them.

We may also disclose information when required by law, to protect the safety of you or others, or as described in our HIPAA Notice of Privacy Practices.

We use administrative, technical, and physical safeguards designed to protect your information, including encrypted connections (HTTPS) and restricting access to submitted health information to authorized practice personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We keep information only as long as needed for the purposes described above, or as required by law and medical-records retention rules.

• You may ask to access, correct, or delete information you submitted through this website, subject to legal and medical-records requirements.
• You may opt out of text messages at any time by replying STOP.
• Patients have additional rights described in our HIPAA Notice of Privacy Practices.

This website is not directed to children under 13, and we do not knowingly collect their information online. Care for minors is arranged directly with a parent or legal guardian.

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.

Questions about this policy or requests about your information: call 469-224-9969 or use our contact form.